下單流程與送貨 Ordering & Delivery

Have you ever purchased animals or plants online?

Before you place your order, let me tell you

· Animals and plants, just like people, are not standardized and consistent; therefore, there will inevitably be inconsistencies with the pictures.

· Please make proper arrangements for timely receipt of goods

· You are willing to learn how to feed and arrange a suitable environment

· Animals and plants will inevitably die and we will make reasonable arrangements for refunds

· If you have any questions about purchasing animals and plants online, you are welcome to visit the store at any time to purchase. However, due to cost, the pricing in the store will be higher than online.

Free Shipping

Free shipping on purchases over $1,000

Exchange/Money Back Guarantee

Provide refund/exchange service if conditions are met GreenFlow

Pre-sales and after-sales services

Welcome to contact us at any time for inquiries

Order process

森流網店買動植物是怎樣的過程？

①

您在網站下單並付款；付款方法：VISA/Master Card, Payme, FPS

②

養殖場挑選品質優良的生物
需要大概7-10天的時間安排與運輸

③

檢查生物狀態，提前通知到貨日期

④

到達觀塘門市，我們將以WHATSAPP通知客人

⑤

Customers can pick it up at the store or arrange for delivery by different methods (SF Express, Infantry or VAN)

Shipping fee introduction

3種運輸方式，一定有1種合適您

Pick up in store

FREE

Please write in the address bar when placing an order
Kwun Tong Self Pickup

To ensure the condition of the creature, you need to pick it up before 7:30pm on the day of arrival. We will not be responsible for death or poor condition after delivery.

We will notify the estimated arrival time one day before arrival.
If delivery arrangements are needed temporarily, we will communicate with you about arrangements and charges.

SF Express

HK$60

or
An order of HK$600 or more
free shipping

Plants only,
Equipment and landscaping materials

Animals cannot be transported

Remote areas (such as outlying islands,
The Peak, Sai Kung, etc.)
Charges negotiable

LaLamove / GoGoVan

HK$150

or
An order of HK$1,000 or more
free shipping

Delivery day or next day delivery

Only available at stations along MTR lines
10-15 minutes walk;