The animals and plants on the website are of high quality selected from fisheries and nurseries before being shipped. Generally, it takes several days to prepare after placing an order. Details are as follows:
Kind tips:
1. If you purchase different types of goods at the same time, the arrival time will be the arrival time of the last product.
2. The following timetable is the arrival time in Kwun Tong. If delivery is required, delivery will be arranged after the goods arrive in Kwun Tong.
3. If the product you purchased is in stock at the Kwun Tong store, it will be arranged in advance. The specific delivery/pickup time will be notified via Whatsapp.
4. If the product you purchased is out of stock, we will contact you via Whatsapp to negotiate for delayed delivery or refund.
*In case of special circumstances such as holidays or product shortages, we will contact you to inform you of the arrival time.
| product type | Order placement time | Arrival time |
| Devil crab, hermit crab | any time | Stock is available in Kwun Tong. After placing the order, you can pick it up on the same day or arrange delivery on the next day. |
| plant | Wednesday before 12:00pm | Monday |
| Saturday before 12:00pm | Thursday | |
| Monday Before 12:00pm | next monday | |
| waterweed | Saturday before 12:00pm | Monday |
| Monday before 12:00pm | Thursday | |
| small ornamental fish | Tuesday Before 12:00pm | Thursday |
| Tuesday After 12:00pm | next Thursday | |
| Cold water fish, medium and large ornamental fish | Sunday Before 12:00pm | Thursday |
| Sunday After 12:00pm | next Thursday | |
| Shrimp (black shell shrimp, cherry blossom shrimp, super fire shrimp, custard shrimp, honey bee shrimp, beautiful white shrimp, beautiful shrimp) | Tuesday Before 12:00pm | Thursday |
| Tuesday After 12:00pm | next Thursday | |
| Other shrimp | Sunday Before 12:00pm | Thursday |
| Sunday After 12:00pm | next Thursday | |
| Crab (cherry crab, mini chilli crab, mini spider crab) | Monday Before 12:00pm | Thursday |
| Monday After 12:00pm | next Thursday | |
| other crabs | Wednesday Before 12:00pm | Monday |
| Saturday Before 12:00pm | Thursday | |
| Monday Before 12:00pm | next monday | |
| aquatic insects | Sunday Before 12:00pm | Thursday |
| Sunday After 12:00pm | next Thursday | |
| live bait | Monday Before 12:00pm | Thursday |
| Monday After 12:00pm | next Thursday | |
| Landscaping materials and equipment | Wednesday Before 12:00pm | Monday |
| Saturday Before 12:00pm | Thursday | |
| Monday Before 12:00pm | next monday | |
| Frogs, salamanders, invertebrates | Wednesday Before 12:00pm | Monday |
| Saturday Before 12:00pm | Thursday | |
| Monday Before 12:00pm | next monday |